About Jane
Estate Agency Training, Consulting & Strategic Planning
We are a specialist one-stop shop for estate agency training, consultancy, marketing, social media management, website design, build and management and overall experts in making your estate or lettings agency STAND OUT and be the best! The agency is run by Jane Gardner, who has been in the property industry on the coal-face since the mid-1980s and has won over 40 industry awards. She is now a level 4 exam writer and marker for Propertymark Qualifications and sits on the board of Agents Giving, the industry charity.
Virtual consultancy sessions via Zoom now available
Lettings virtual consultancy with Ashington Page: How it works!
Gareth Ashington (MD) and Ashington Page's lettings manager Claire Woodrow answer 5 quick questions about virtual lettings consultancy with Jane Gardner and why it works so well.
Business mentoring for agency owners & directors
We will troubleshoot your estate agency business and assist with any issues. We will coaching and mentor your owners, directors, managers and senior staff and put together a solid plan for the future. If you have a forward thinking attitude and a culture which is ready to embrace change. Book an initial (free) discovery zoom.
Best estate agency practice
Jane is available to spend time with your business, carrying out 1-2-1 meetings with your staff and assessing your systems and processes to ensure that you are on the right track for short and long term business growth. Book an initial (free) discovery zoom.
Strategy days
For any business owner who is struggling to find the right roads to improvement and growth, these strategy days are invaluable. We will take a complete look at your business organisation, current team, future projections and growth plans. Book an initial (free) discovery zoom.
Jane’s estate agency clinic
Do you ever feel like you just want someone to run things by? Someone who has experience in your industry, but an unbiased view and can look at things with a new set of eyes?
That what our estate agency clinic sessions are for. Book an initial (free) discovery zoom.

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Negotiator & manager training
Training for negotiators and managers based around your requirements and our expertise, covering induction, customer service skills, office procedures, dealing with difficult people, running meetings, staff development programmes, developing a team, business planning and analysis, P&L basics etc. Book an initial (free) discovery zoom.
Lettings specialist training
Running a business needs to be carried out professionally and competently from the start. It can be pretty terrifying when you face an audit from the Inland Revenue, HM Customs & Excise, Trading Standards Officers, ARLA or your governing body. Let us show you how to be a fully compliant agent and never be caught off guard. Book an initial (free) discovery zoom.
Digital marketing training
Training on all aspects of social media and digital marketing for your sales or lettings business. We will cover newsfeed on Facebook, Instagram, Linkedin & Twitter. We can delve into sponsored ads and landing pages, newsletters and making funnels to nurture your leads. Book an initial (free) discovery zoom.
Staff recruitment planning
Once we fully understand the ethos and culture of your company we can show you new ways to recruit the best staff available. Using campaigns on Linked:in and Facebook, we can organise apprenticeship or graduate schemes, career open evenings and ‘enterprise or career days’ at your local schools or colleges. Book an initial (free) discovery zoom.
New recruit induction & training
Along with basic training we can put in place a bespoke training schedule to highlight your company goals and the personal goals for each new recruit. We’ll organise an induction programme and ensure that your new starters begin on the right path and know what they need to achieve in order to have a fulfilling and rewarding career with your company. Book an initial (free) discovery zoom.
Agency Training
We can also organise a custom training course for your negotiators and managers based on your requirements and our expertise.
Topics will cover customer service skills, correct office procedures, dealing with difficult people effectively, running morning meetings, one2one and staff development programmes, leading and developing a team, business planning and analysis, amongst others.
Free consultation enquiry
Making people happy
We could make you happy too.

Jane cares deeply about the culture and brand image of her business. She has a passion and excellent knowledge for lettings and really cares for...
Richard Palfreeman, Northfields Estates
Having attended the Lettings Live conference in 2015 and listening to Jane as a guest speaker I was determined to further develop my business using...
Melissa Green, X1 Lettings
Jane and the team are brilliant. Nothing is too much trouble and they really understand our business and take all the heavy lifting out of...
Sara, Wills & Smerdon
Jane and team have been brilliant in advising me on our social media strategy. They deliver what they promise and I could not recommend them...
Michael Stoop, Complylex
Really creative and engaging posts - Really positive